The Comfort and Safety of our Audiences, Performers, and Staff is our Top Priority
VBC’s Return to Safe Performances
The VBC is very excited to be returning to in-person concerts this fall. Along with bringing you the very best in choral music for your enjoyment, the safety and wellbeing of our audiences, performers, and staff is our priority.
As such, we are working closely with Vancouver Civic Theatres (the manager of the Orpheum Theatre) and the Chan Centre for the Performing Arts (our ticketing consultants) to do our best to ensure safe operations at our upcoming concerts at the Orpheum Theatre this fall.
Following PHO orders, all who gather physically at VBC activities (including performances, rehearsals, workshops, meetings, gatherings), and are eligible to receive a COVID-19 vaccination, are required to be fully vaccinated. All in attendance will be required to show a valid BC vaccine passport to gain entry to VBC concerts.
We ask that you show kindness and respect to the Orpheum Theatre’s Box Office and Front of House staff who will be required to monitor who is being admitted to the venue.
PHO orders are being monitored closely and we will publish any updates to health and safety protocols as they come.
We are monitoring and following the Provincial Health Office’s (PHO) guidelines. Following the current PHO Guidelines for Step 3 of British Columbia’s Restart Plan, we are currently selling tickets to our October 23 and November 30 at 50% of the Orpheum Theatre’s capacity.
When purchasing your tickets, you will only be able to purchase tickets that have 2 metres (6 feet) of distance around them. You will, however, be able to purchase tickets side by side for audience members within the same social bubble. For instance, Person A can purchase 4 tickets, all together in a row, for their family. When person B goes to purchase their tickets, they will, automatically, only be able to purchase tickets that are at least 2 metres apart from the 4 tickets in Person A’s order.
Should the PHO announce that the province is moving to Step 4 later this fall, we will update our ticketing policy accordingly.
At the Theatre
Masks will be required to be worn by all those in attendance at our concerts. Masks may only be removed when eating or drinking at your designated seat.
Under current Provincial Health Orders the auditorium doors will continue to open at the same time as lobby doors. Patrons will be ushered directly to their seats to avoid congregation in the lobby spaces.
Patrons are to remain seated unless traveling to and from restroom facilities, concessions, or merchandise. During intermission, patrons will be required to return to their seats with their concession items. Patrons will not be permitted to congregate in the lobbies during preshow, intermission, or post show.
Once patrons vacate the venue, it is still our responsibility to discourage congregation immediately outside of the Orpheum doors. We respectfully ask that you and your party disperse from the Orpheum Theatre as quickly as possible.
Refunds and Exchanges
As a bonus for our patrons this season, all tickets will include access to a link of the digital recording of the live concert. The link will be sent out to ticket holders within 2 weeks following the concert. This means that even if you cannot attend the concert in person, you will still be able to enjoy a video recording of the concert from the comfort of your home.
However, we understand that plans change, particularly in these uncertain times. If you not be able to attend the concert and do not wish to watch the digital version, there is the option to exchange or return your ticket. While we would appreciate and encourage you to turn the value of your unused ticket into a tax refundable donation, if you are unable to attend a concert we will happily refund or exchange it to a future concert.